Account security: password and devices

What it is

The «Security» tab in account management is where you protect your access. There you change your password and see the devices where you are signed in.

Why it helps

Your account holds your clients' questions and documents. If someone else gets in, they are exposed. Two simple steps reduce the risk:

• Change your password if you suspect somebody else knows it, or if you use it elsewhere too.
• Sign out of any device you do not recognise or no longer use, for example a computer you borrowed or an old phone.

How to get started

1. 1

   Open account management

   Click the row with your name at the bottom left and select «Manage Account». Or open https://www.dikaio.ai/en/app/chat?settings=security directly.

2. 2

   Go to Security

   Select the «Security» tab.

3. 3

   Change your password

   In the «Password» section click «Update password» and follow the instructions. The same window has a checkbox to sign out of all other devices that may have used the old password. Tick it. If you have not set a password, the button reads «Set password».

4. 4

   Check your active devices

   The «Active devices» section lists the devices where you are signed in. If you see one you do not recognise, click «Sign out of device».

Tips

The sections you see in the «Security» tab can differ depending on how you sign in. If you cannot sign in, see the article "I can't sign in or sign up". If you want to close your account, see "Deleting your account".